Non-clinical inquiry workflow review

Move every inquiry to an approved next step.

Map the handoff from a new inquiry to the right human-approved response, with no patient or treatment details needed to start.

See how it works

30 minutes, by phone or video. You keep the workflow map either way.

  • No new apps to learn
  • No patient details
  • Your team decides
JM Mahoro, founder of Mahoric AIReviewed directly by JM Mahoro · Microsoft Copilot Studio Certified

What we map

  1. New inquiryany hour
  2. Approved first reply
  3. Human takes overyour team decides

No patient or treatment details are needed to start.

Example only. Not a customer result.

The work happens alongside the tools your front desk already uses.

  • Microsoft 365
  • Google Workspace
  • Instagram

Also works with your booking system and web forms.

Naming a tool describes where the work happens, not a prebuilt integration.

What actually changes

The same inbox, without the overnight gap.

How inquiries run today

  • An inquiry arrives after closing.
  • It waits until someone opens the inbox.
  • The reply answers the same questions again.
  • Some inquiries go cold before anyone follows up.

After the setup

  • Every inquiry gets an approved first reply.
  • The questions are the ones your team agreed on.
  • Anything unusual is flagged for a person.
  • Nothing sits unanswered overnight.

An example of the workflows we map. Not a specific customer.

How it works

Four steps, and you know the timing of each.

  1. 01Book the reviewThirty minutes, by phone or video. Bring one task that keeps coming back.This week
  2. 02Leave with a map and an answerWe draw the workflow map together and I tell you whether a setup is worth doing.On the call
  3. 03Get the price in writingThe fixed price and exactly what I will set up, before any work starts. You decide from there.Within one business day
  4. 04The workflow goes liveI build the one workflow in your existing tools, then hand it over with a written guide.10 business days

Keep humans in the loop

An illustrative starting point, not a live receptionist.

Any real workflow is scoped around your current tools, approved questions, privacy needs, and human fallback. The non-clinical boundary stays visible at every step.

What we do

  • Map inquiry capture and the next approved handoff
  • Use approved questions with human fallback
  • Start without patient or treatment details

What we do not do

  • Invent proof or outcome claims
  • Collect patient or treatment details
  • Make decisions your team should own
JM Mahoro, founder of Mahoric AI

Founder-led

Work directly with JM Mahoro.

Outside of Mahoric AI, I've worked hands-on with more than 50 businesses. A review starts with how the work moves between people, not the software, and you deal with me directly, start to finish.

Common questions

What people ask before they book.

What does it cost?

The review is free. If a setup makes sense, you get a fixed price in writing before any work starts, based on the one workflow you pick.

Does this touch patient or treatment information?

No. This is a non-clinical inquiry workflow. No patient or treatment details are needed to start, and clinical records stay out of scope.

Is this a replacement for our front desk?

No. It handles the approved first response so your team is not retyping the same answers. Anything unusual goes to a person, and your team keeps every decision.

Who is this not for?

Clinics who want a live AI receptionist answering the phone or a full custom platform. This is one repeat task, set up properly and handed back to your team.

Bring the one task that keeps coming back.

Prefer to start in writing? Email JM directly.